General Terms and Conditions for PEAKACADEMY's Money Back Guarantee for End Users.
You can now test any course in our offer for 14 days. Of course, we hope that you will be satisfied with our courses. If this is not the case, you have the possibility to get a your purchase price refunded.
This promotion applies only to the individual purchase of access to a single course and not to the ALL ACCESS subscription.
You are free to cancel access to any PEAKACADEMY course and receive a refund of your purchase price, provided that the following conditions are met:
- The purchase of the price access is no longer than 14 days ago.
- You have not viewed more than 30 of the affected course. (By applying for the money back guarantee, you agree to the usage analysis of your user account for the affected course)
- You have purchased course access as an end user on our website peakacademy.de.
- Purchases made in the course of a discount promotion are excluded from the money-back guarantee.
- As proof of the date of purchase, you will send the invoice or order confirmation for your order to firstname.lastname@example.org together with the cancellation request
- The original shipping costs, return costs and any additional costs will not be refunded unless we have expressly agreed to refund these costs.
- The refund is usually made via the same payment method that you used to purchase the course access. If this is not possible, we will transfer the amount by bank transfer.
- The processing time of a refund can take up to 5 business days after receiving your purchase receipt